How can we help?

FAQ

What happens if my payment fails?

In case of payment failure, please retry using the same or different payment option: When re-trying using the same payment option, please check your account details for any errors.For any clarifications and help, you can also get in touch with us via email on customercare@campusshoes.com or Call : +91-11-43272500.

How do I pay?

The payment options we support are: Credit Card, Debit Card, Net Banking.

Campusshoes.com supports following online payment options through CC Avenue:- Supported Credit Cards, American Express, Diners Club International, JCB Cards, MasterCard, Visa

Supported Debit Cards:-

Visa Debit Card issued in India (VBV)

For Supported Netbanking & other payment options, please refer CC Avenue website

What is the estimated delivery time?

Campus shoes generally ship the items within the time specified below:-

Region Estimated Delivery Time

NCR Delhi 2 to 3 Business Days

North Region 2 to 5 Business Days

Rest of India 2 to 6 Business Days

What do the different tags like "In Stock", "Available" mean?

In Stock: For items listed as "In Stock" are available for shipment immediately.

Seller does not/cannot ship to my area. Why?

Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

Whether the Seller ships to your location

Legal restrictions, if any, in shipping particular products to your location

The availability of reliable courier partners in your location

Are there any hidden costs (sales tax, octroietc) on items sold by Campus?

There are NO hidden charges when you make a purchase on Campus. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Does Campus deliver internationally?

As of now, Campus doesn't deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India, but please ensure the delivery address is in India.

Do I have to return the free gift when I return a product?

Yes. The free gift is included as part of the item order and needs to be returned along with the originally delivered product.

Can I return part of my order?

Yes, a return can be created at item level and if you have ordered multiple items, you can initiate a return for a partial quantity.

Contact Information

For any other clarifications or information that you may require, kindly contact us at Call : +91-11-43272500 or email us at. customercare@campusshoes.com.